Deep Patel

//01about

I'm a systems developer with a focus in building robust data pipelines utilizing AI and cloud infrastructure. I take pride in building solutions where technical rigor meets real-world impact — from clean data models to interfaces that make complex information accessible.

I am currently working at the South Carolina Department of Education, where I design and develop data pipelines using AWS/Azure, Snowflake, Salesforce, and Power BI — modernizing how the state collects, validates, and surfaces education data, all in service of the department's mission to support the students, teachers, and communities of South Carolina.

Previously, I worked as a Prompt Engineer at Outlier, crafting training data and evaluation frameworks for generative AI models — work that sharpened my understanding of how large language models reason and fail. Before that, I led the web and tech team at NSTEM, where I mentored interns and drove full-stack development efforts using JavaScript, WordPress, and Airtable.

When I'm not head-first in technology, you can find me camping and hiking in the great outdoors, improving my fitness, taking roadtrips, or hunting down the best eateries around town!

//02work experience

@ South Carolina Department of Education ↗
- Leading, mentoring, and supporting five developers, with regular 1:1s, standups, sprint demos, and code reviews
- Assisting in planning and prioritizing sprints, estimating work, and making sure projects meet deadlines and quality standards
- Driving modernization efforts, including migrating legacy systems to the cloud and improving existing applications
- Working with product owners, stakeholders, and other teams to turn business needs into technical solutions
- Monitoring application performance, reliability, and cost to maintain systems and resolve issues quickly
- Contributing to hands-on development
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Leading a team of developers in developing and maintaining robust data pipelines and analytics solutions for the South Carolina Department of Education.
- Delivered an enterprise grade budgeting application that gave executive leadership unit-level visibility into an $8B+ budget with an embedded AI assistant
- Leveraged Claude to accelerate program development cycles, streamlining testing and refinement processes for faster delivery
- Utilized various resources from AWS and Azure for the purpose of modernizing existing systems and developing new data pipelines
- Designed various dashboards using Power BI and populated them with data by querying SSMS and Snowflake data using SQL
- Developed various Python scripts and SQL queries to ingest and transform data to support analytics and reporting needs that support the systems schools and educators across the State of South Carolina rely on every day
- Presented technical material during department town hall meetings as well as various district members across the state in an effort to increase data confidence
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@ RWS Group ↗
Ensured and maintained the accuracy of an AI system's ability to correctly recognize and differentiate media content.
- Followed a set of guidelines to compare the quality of audio samples extracted from clips by AI systems
- Evaluated and compared audio samples based on coverage, correctness, and faithfulness to determine which system is more effective
- Evaluated a system's ability to recognize and differentiate sounds based on a video clip
@ Outlier ↗
Trained general and programming AI models to improve their performance and accuracy with adherence to a set of system instructions.
- Exemplified data annotation methods to maintain and improve LLM efficiency and quality
- Crafted prompts to progressively train generative AI models to write code and adhere to a set of guidelines
- Developed responses in natural language and algorithms in Java and Python to simulate model outputs and facilitate the progressive training of generative AI models
- Designed System Instructions (SI) and evaluating multi-step prompt responses for coherence of the SI against a set of API functions
- Collaborated with independent contractors and utilized process supervision to identify errors and gaps in model reasoning and offering guidance for better performance in both text and code reasoning
- Participated as a L12 Senior Reviewer to finalize batches of assignments to ensure that they are perfect and ready to send to the client
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@ National STEM Honor Society ↗
Served as an intern and a manager for newer interns to develop and maintain the company's website.
- Supervised department interns, providing mentorship and leading weekly team meetings
- Delivered comprehensive training to interns, enhancing their understanding of business procedures and WordPress capabilities
- Managed and assigned department assignments
- Participated in leadership meetings to discuss departmental strategies and improvements
- Maintained and optimized company website using WordPress, resolving technical issues and improving functionality
- Contributed to the full-stack development of the company website ensuring seamless integration by using: JavaScript, HTML/CSS, WordPress
- Assisted in the creation of the HR database using Airtable
- Produced and edited videos to be used for company outreach
- Designed digital graphics to be used as video thumbnails
@ Unique Nails and Spa ↗
Provided a full range of nail care services, ensuring client satisfaction and maintaining high standards of hygiene and customer service.
- Delivered a full range of nail care services in a fast-paced salon environment
- Built strong client relationships through attentive, personalized customer service, resulting in repeat business and referrals
- Managed client communications via phone, handling inquiries and scheduling appointments efficiently
- Processed cash and card transactions accurately, maintaining a balanced register
- Executed end-of-day closing procedures including facility cleaning and workstation sanitation to uphold salon hygiene standards
@ Economy Inn
Managed front desk operations and maintained cleanliness of the hotel premises, ensuring a positive guest experience.
- Provided excellent customer service to guests and over the phone, ensuring a positive experience and addressing inquiries promptly
- Managed front desk operations, including check-in, check-out, and handling guest requests efficiently
- Maintained cleanliness and orderliness of the hotel premises, ensuring a welcoming environment for guests